Welcome to the new Cave Direct site!
Welcome to the new Cave Direct site! We have spent two years building this site with one aim in mind – to make your lives easier. This new website allows you to explore our range and order online at your convenience, as well as repeat previous orders at the click of a button.
Our bespoke dashboard gives you all the details you might need about your account on one page, so you can keep up to date with product stock, orders, payments as well as news and releases by us at Cave Direct. It also allows to to collect data to help you make informed choices, looking through sales data and order histories so our reps can give you the best service. On top of this, the news and features section will be loaded with informative, trade-focused content that will have you make the most of your purchases.
The site works like any other e-commerce website (Amazon, for example) – you simply choose the product and quantity you need and add it to the basket. We have arranged products by country, style, ABV and price – all of which work as filters – or you can use the search bar if you know exactly what you are after. Our stock levels will be live so you will know instantly if a product is out of stock, and our algorithm will bring up several suitable replacements. Once you have put your order together you can checkout using your account or a credit card, and the beers will be delivered on your next deliver slot.
As you may know, we get weekly rare and seasonal releases that are released once a week on our Specials List. If you use this list, be assured that the system is going to get simpler and easier to use. Every week a summary will be sent out that links through to our live stock site so you can order. This will make our first-come-first-serve system more transparent and also lets you know what has been allocated to you instantly.
If you need help using the website, your rep will be able to show you everything you need to know and can even help you make your first order. We will, of course, still be accepting phone and email orders while we go through the changeover.
If you have any feedback on the website, system or emails please drop us a email (firstname.lastname@example.org) or speak to your rep who can pass it on.
Otherwise, happy shopping!