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personal account manager

 

At Cave Direct, we pride ourselves on having one of the best sales teams in the industry, where support goes far beyond the point of purchase. 

Every customer is supported by a dedicated Account Manager with extensive industry knowledge and hands-on experience. They’re your direct point of contact, helping you get the very best from both our products and the services we offer. 

Whether you need day-to-day support or longer-term guidance for your venue, your Account Manager is there to help. 

wHAT YOUR ACCOUNT MANAGER CAN HELP YOU WITH:

Product Recommendations and range guidance

Pricing and Promotions

New Product Launches & availability

POS requests and brand support

Brand Activations

Technical Support

Any other support

For day-to-day orders or long-term planning.

How to Contact your Account Manager

When you register for an account with Cave Direct, you’ll be assigned a dedicated Account Manager based on your postcode. They’ll contact you directly to help complete your account setup and introduce themselves properly. 

If you ever need to find your Account Manager’s details, simply head to your My Account page where you’ll be able to access: 

• Direct phone number 
• Email address 
• Contact form support 

 
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